Terms and Conditions

Last updated: January 8, 2026

These Terms and Conditions constitute a legal agreement between you and Anchor. By accessing our website, engaging our services, or communicating with us, you acknowledge that you have read, understood, and agree to be bound by these terms. If you do not agree with any part of these terms, please do not use our website or services.

1. Agreement and Acceptance

These Terms and Conditions form a binding legal agreement between you and Anchor. Your use of our website or engagement with our services constitutes acceptance of these terms in their entirety.

If you are accessing our website or services on behalf of a business or organization, you represent that you have the authority to bind that entity to these terms. In such cases, references to "you" include both you personally and the entity you represent.

We may amend these terms at any time by posting updated terms on our website. Changes become effective upon posting unless otherwise specified. Continued use of our website or services after changes indicates acceptance of the modified terms.

2. User Obligations and Conduct

As a user of our website and services, you agree to:

Compliance with Laws

• Comply with all applicable UK laws, regulations, and professional standards
• Use our website and services only for lawful purposes
• Not engage in any activity that violates the rights of others
• Respect intellectual property rights of Anchor and third parties

Accurate Information

• Provide truthful, accurate, and complete information in all communications
• Update information promptly if circumstances change
• Not misrepresent your identity, affiliation, or authority
• Maintain the confidentiality of sensitive information

Prohibited Activities

You must not:

• Use our website to transmit harmful, offensive, or illegal content
• Attempt to breach security measures or gain unauthorized access
• Interfere with the proper functioning of our website
• Copy, reproduce, or distribute our content without permission
• Use automated systems to access or scrape our website
• Engage in any activity that could damage our reputation

Professional Relationship

• Maintain professional and courteous communication at all times
• Cooperate reasonably with requests for information or documentation
• Meet payment obligations according to agreed terms
• Respect the professional judgment and advice provided

3. Indemnification

You agree to indemnify, defend, and hold harmless Anchor, its solicitors, employees, and affiliates from any claims, damages, losses, liabilities, costs, or expenses (including reasonable legal fees) arising from:

• Your breach of these Terms and Conditions
• Your violation of any law or regulation
• Your infringement of any third-party rights
• Your use or misuse of our website or services
• Any inaccurate or misleading information you provide
• Your failure to follow our professional advice

This indemnification obligation survives termination of your use of our services and remains in effect for claims arising from actions taken during the term of our relationship.

4. Disclaimers and Warranties

Website Disclaimer

Our website and its content are provided on an "as is" and "as available" basis. We make no representations or warranties of any kind, express or implied, regarding:

• The accuracy, completeness, or currency of information on our website
• The uninterrupted or error-free operation of our website
• The suitability of our website for any particular purpose
• The security of data transmission over the internet

Professional Services Disclaimer

While we endeavor to provide high-quality legal advice:

• Legal outcomes cannot be guaranteed and depend on many factors
• Our advice is based on information available at the time it is given
• Laws and regulations may change, affecting previous advice
• You remain responsible for decisions made based on our advice

Third-Party Content

We are not responsible for the accuracy, legality, or content of third-party websites linked from our website. Links to external sites are provided for convenience and do not constitute endorsement.

5. Limitation of Liability

To the maximum extent permitted by law, Anchor's liability is limited as follows:

Direct Damages

Our total liability for any claim arising from our services or these terms shall not exceed the amount of fees paid by you for the specific service giving rise to the claim, or £10,000, whichever is greater.

Consequential Damages

We are not liable for indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Loss of profits, revenue, or business opportunities
• Loss of data or corruption of systems
• Cost of procurement of substitute services
• Loss of anticipated savings or benefits
• Damage to reputation or goodwill

Exceptions

Nothing in these terms excludes or limits our liability for:

• Death or personal injury caused by our negligence
• Fraud or fraudulent misrepresentation
• Any other liability that cannot be excluded by UK law

6. Age and Capacity Requirements

Our website and services are intended for use by individuals who are at least 18 years old and have the legal capacity to enter into binding agreements. By using our website or services, you represent and warrant that:

• You are at least 18 years of age
• You have the legal capacity to enter into these Terms and Conditions
• You are not prohibited from using our services by any applicable law
• If representing an organization, you have authority to bind that organization

7. Confidentiality and Data Protection

We are committed to protecting the confidentiality of information you share with us. Both parties agree to:

• Maintain the confidentiality of information shared in the course of our relationship
• Use confidential information only for the purposes of our engagement
• Not disclose confidential information to third parties without consent
• Comply with applicable data protection laws and regulations

For detailed information about how we handle your personal data, please refer to our Privacy Policy.

8. Intellectual Property Rights

All intellectual property rights in our website, services, materials, and communications belong to Anchor unless otherwise specified. This includes:

• Website content, design, and functionality
• Legal documents, templates, and precedents we create
• Our methodologies, processes, and know-how
• Trademarks, logos, and branding elements

Upon full payment for services, you receive a license to use documents we prepare specifically for you, for their intended purposes only. This license does not extend to reuse of our templates, methodologies, or general materials.

You may not reproduce, modify, distribute, or create derivative works from our content without written permission.

9. Dispute Resolution

If a dispute arises between you and Anchor:

Initial Resolution Attempts

We encourage you to contact us first to resolve any concerns informally. Many disputes can be resolved through open communication and mutual understanding.

Formal Complaints

If informal resolution is unsuccessful, you may submit a formal written complaint. We will investigate and respond within a reasonable timeframe according to our complaints procedure.

Legal Proceedings

Any legal proceedings arising from these terms or our services must be brought in the courts of England and Wales, which have exclusive jurisdiction over such matters.

10. Governing Law and Jurisdiction

These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. You and Anchor both irrevocably submit to the exclusive jurisdiction of the courts of England and Wales for the resolution of any disputes arising from these terms or your use of our services.

If you are accessing our website from outside the United Kingdom, you are responsible for compliance with local laws in your jurisdiction.

11. Severability and Waiver

If any provision of these Terms and Conditions is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be deemed severed from these terms. The remaining provisions shall continue in full force and effect.

Our failure to enforce any right or provision of these terms shall not constitute a waiver of that right or provision. No waiver shall be effective unless made in writing and signed by an authorized representative of Anchor.

12. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any engagement letter, constitute the entire agreement between you and Anchor regarding your use of our website and services. They supersede all prior or contemporaneous communications, proposals, or representations, whether oral or written.

In the event of any conflict between these Terms and Conditions and a specific engagement letter, the terms of the engagement letter shall prevail with respect to the services covered by that letter.

13. Force Majeure

Neither party shall be liable for any failure or delay in performing obligations under these terms if such failure or delay is caused by circumstances beyond reasonable control, including:

• Acts of God, natural disasters, or severe weather
• War, terrorism, civil unrest, or government action
• Pandemics, epidemics, or public health emergencies
• Failure of telecommunications or internet services
• Strikes, labor disputes, or industrial action